FAQ

Do I need to create an account for placing an order?
It is not required to set up an account when shop at https://eatonhkshop.com/

What credit card can I use?
VISA, MasterCard, American Express and China UnionPay can be accepted for the online payment.

Can the order be delivered to multiple addresses?
We do not provide delivery service. 

Can I change my order after it has been placed?
Once your order has been confirmed, no changes, cancellation or refund will be accepted. 

I just placed my order. Can I add another item to it?
Unfortunately we cannot add items to an existing order.

I Keep Getting An Error When Trying To Place An Order. What Should I Do?
If you are receiving an error message, there may be a problem with the information you entered about your credit card, billing or shipping address. Please review all information closely and look for typos or mis-keyed numbers.